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Frequently Asked Questions about the Gran Premio Motul de la Comunitat Valenciana

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Surely you have some questions to answer before travelling to Valencia to celebrate with us the last MotoGP race of the year, the Gran Premio Motul de la Comunitat Valenciana. Here are the answers to the most common questions we have been receiving on our social media, on Instagram, Facebook, Twitter, Tik Tok and YouTube, also by phone (+34 96 252 52 20) and by email at the Circuit offices

My ticket says 6 November. Can I also go on Friday and Saturday?

Yes, all tickets for the Gran Premio Motul de la Comunitat Valenciana are valid for all three days, Friday with the first free practice, Saturday with qualifying and Sunday with the races. Only some VIP tickets are differentiated by days. Remember that if you are going to share your ticket with another person, if you come on Friday and your friend will come on Saturday for example, you must unlink the ticket from your identification bracelet at the entrance.

How much does parking cost?

The parking for the Gran Premio Motul de la Comunitat Valenciana is free of charge. Please follow the instructions of the colleagues working in the car park and they will help you to find the best location.

Do children pay admission?

Children pay up to 5 years old (included). From 6 to 16 there is a Junior ticket, which is half the price of an adult ticket. Children under 6 y/o do not need a ticket, but they are not entitled to a seat, i.e. they must always be accompanied and will be seated in the stands if there is no availability.

Is there a camping area this year?

No, this year, as in the previous two years, there is no camping area.

 

What is the best way to get there from Valencia?

The best way to go to the Grand Prix is always by motorbike. That way you will have the most complete experience. But there are other possibilities. If you can’t come by motorbike, the best way is by public transport. The train (Cercanías RENFE) leaves you about 10 minutes walking away from the nearest access and with it you are guaranteed to come without traffic jams. Taxis are a good option. If there are four of you, you can complete a taxi and come to the Circuit by a road reserved for taxis so that there are no traffic jams for them either. Finally, the worst option is to come by car. If you have no other choice, we ask you to fill all the available places so that we will all fit in the car park and we will have less traffic problems. And that will be great for the environment too.

I bought a ticket, but I haven’t received it by email, what should I do?

You should check the spam folder of your email. If you can’t find it there, please contact us at tickets@circuitricardotormo.com and we’ll give you a hand. If you have the purchase reference, you can retrieve your tickets at: https://entradas.circuitvalencia.com/circuitvalencia/es_ES/tickets “resend ticket”.

Do I need to print the ticket or can I bring it on my mobile phone?

You can bring it on your mobile phone but make sure you have battery power for the whole day because you may need it at any time.

Do you have an accessible grandstand for people with reduced mobility?

Yes, this year for the first time there is a grandstand with accessible seating at the end of the finishing straight. This is a very interesting location and for the first time without any kind of barrier to fully enjoy the Gran Premio Motul de la Comunitat Valenciana. You can request information at tickets@circuitricardotormo.com

Will there be practice sessions after the Grand Prix this year?

Yes, and they are going to be very interesting, with many riders changing brands and teams changing bikes. They will be for one day only. On Tuesday 8th November and with free entry to the Grandstand.

Will there be any food courts around the circuit where you can eat?

Yes there will be plenty of food courts around the public areas so that you can complete a great day at the races. The programme is long and you can’t miss the lunches, the meals and even the first coffee at the Circuit Ricardo Tormo.

Can I bring my own food to the Grand Prix?

Of course you can. You can come with your own food and even your own drink if you wish. But keep in mind that containers and packaging are very important. You won’t be able to bring cans, or anything made of glass. And of course no alcohol. The Sport Law does not allow it.

Will there be a Pit Walk on Thursday 3 November?

Yes, at last, three years later the classic Pit Walk is back. A walk around the Pit Lane to see how the teams are finalising their preparations for the start of the Grand Prix. Come along and if you’re lucky you might bump into a driver and get an autograph or have a photo taken with you.

What do I have to do to come to the Pit Walk?

Just show your ticket and you will be admitted. We limit the capacity to 2,000 people so come with plenty of time.

Is there a cash machine?

No, not at the circuit, so if you need cash you should take it out before you come.

Are there any autograph signings?

During the Grand Prix there are many small events in which the riders take part both inside the Circuit and in the city of Valencia. The best moment to have the opportunity to see the stars of the World Championship up close is the Pit Walk. So see you on Thursday 3 November

Is the ticket valid for all three days?

Yes, all Grand Prix grandstand tickets are valid for all three days.

I am coming with a motorhome, can I camp in the car park?

No. The car parks are emptied every evening at 8 p.m. and reopened the following morning. There is a special car park for motorhomes, where you are not allowed to make any progress or set up chairs and tables, and where there is no camping service.

Can I buy a paddock pass?

Paddock passes are not commercially available. Teams and sponsors have the opportunity to invite a few lucky ones who live in the paddock of the Circuit with mechanics, engineers and other professionals that make up the MotoGP family.

Devolución entradas compradas en taquilla

Rellena todos los campos del formulario para poder realizar tu solicitud de devolución, recuerda tener a mano el localizador de la compra y las entradas físicas para poder digitalizarlas y enviarlas.

  • La devolución será UNICAMENTE de las entradas que se adjunte en las imágenes cargadas.
  • El importe será devuelto en la cuenta bancaria que se indique en el formulario adjunto.

Fill in the fields to request a refund. Remember to have the purchase reference and the image of the tickets to be able to send them.

The refund will ONLY be for the tickets you upload in the images.
The amount will be refunded to the bank account you indicate in the form.

* Los formatos admitidos para la carga de las capturas de las entradas son jpg, png y pdf / The supported formats for uploading screenshots of tickets are jpg, png and pdf.

Devolución entradas digitales

Rellena todos los campos del formulario para poder realizar tu solicitud de devolución, recuerda tener a mano la eferencia de la compra que encontrarás en las entradas.

  • La devolución será integra de todas las entradas que componen la compra, no es posible la devolución parcial.

Fill in the fields on the form to request your refund, remember to have the purchase reference, which you will find on the tickets.

The refund will be for all the tickets that make up the purchase, partial refunds are not possible.
The amount will be refunded to the card/account with which the payment was made.

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